Norton thinks Powerpoint is infected

[JTFazz]

Everytime I try to boot up Powerpoint (Office 2000), Norton tries to immunize it... at first I thought PP was just messed up. I booted it, saw it flash on screen and then it dissappeared. I finally figured it out through trial and error. I have to go to the Windows Task Manager and shut down Norton... then I get this dialog box...

http://pto4.com/nortonpp.jpg

I click no, and Powerpoint opens like normal...mind you Norton scans my hard disk weekly for viruses and finds nothing. But I try to boot up Powerpoint and this happens. What a royal PITA.

Any suggestions or insight?

[Chairman_Kaga]

Everytime I try to boot up Powerpoint (Office 2000), Norton tries to immunize it... at first I thought PP was just messed up. I booted it, saw it flash on screen and then it dissappeared. I finally figured it out through trial and error. I have to go to the Windows Task Manager and shut down Norton... then I get this dialog box...

http://pto4.com/nortonpp.jpg

I click no, and Powerpoint opens like normal...mind you Norton scans my hard disk weekly for viruses and finds nothing. But I try to boot up Powerpoint and this happens. What a royal PITA.

Any suggestions or insight?
When NAV scans weekly, do you have an exclusion list on your files? ie d you skip compressed files and such?

If it's popping up when you start PPT, it sounds like a template may be infected or corrupt. Assuming you're opening a blank document and not double clicking on a PPT document to open it.

[JTFazz]

Everytime I try to boot up Powerpoint (Office 2000), Norton tries to immunize it... at first I thought PP was just messed up. I booted it, saw it flash on screen and then it dissappeared. I finally figured it out through trial and error. I have to go to the Windows Task Manager and shut down Norton... then I get this dialog box...

http://pto4.com/nortonpp.jpg

I click no, and Powerpoint opens like normal...mind you Norton scans my hard disk weekly for viruses and finds nothing. But I try to boot up Powerpoint and this happens. What a royal PITA.

Any suggestions or insight?
When NAV scans weekly, do you have an exclusion list on your files? ie d you skip compressed files and such?

If it's popping up when you start PPT, it sounds like a template may be infected or corrupt. Assuming you're opening a blank document and not double clicking on a PPT document to open it.

Happens either way... and I do a comprehensive file scan, including compressed files.

[YellowDog]

What are you getting from norton on this do they list possiable bugs in a searchable data base?Have you tried to search it thru find files and folders? Got nuttin really.

YD

[JTFazz]

What are you getting from norton on this do they list possiable bugs in a searchable data base?Have you tried to search it thru find files and folders? Got nuttin really.

YD

I have searched their online knowledge base and got nothing back...

[YellowDog]

What are you getting from norton on this do they list possiable bugs in a searchable data base?Have you tried to search it thru find files and folders? Got nuttin really.

YD

I have searched their online knowledge base and got nothing back...
Figured as much and it's ppt its self not a reoccuring presentation? registry search for Power Point, PPT *.* etc. you know may show something odd.If you suspect some thing doesn't look right copy and paste in a google search see what pops up. As always back up your reg first.

YD

[ignus]

thats what you get for using anti-virus software :roll:

been going on at least a year since i uninstalled McAfee and have had 0 problems :D